Outsourcing the press phone in the Netherlands in 2026: which services pick up for you

By Marieke de Jong · Updated 28 August 2026 · 6 min

What does outsourcing the press phone in the Netherlands cost in 2026?

PR-Dashboard sells a product called Persvragen for EUR 2,700. The product pages do not state a period for this price, measured on 1 September 2026. That amount covers the software that manages incoming press questions: a web form on the organization's site, an inbox for the PR team, and tracking of each question from receipt to reply.

The price does not include a phone line or a human operator. The same vendor sells a journalist database called De Perslijst from EUR 2,650 per year for two logins, an online newsroom called the newsroom product for EUR 1,750 (no period stated), and offline knowledge sessions called the training programme. That module works on its own or together with the other products.

Which services pick up the press phone for you in the Netherlands?

The inquiry desk from the Amsterdam supplier is the main service that handles the process of press inquiries. It does not pick up a physical phone. Instead, it gives journalists a web form to submit questions, and the organization receives them in a structured inbox.

The system logs every question, assigns it to a team member, and tracks the status. Competitors like ANP Connect and B2Press focus on sending press releases to journalists, not on receiving questions. ANP Connect publishes a database-only plan for EUR 2,990 per year and a full service for EUR 4,990 per year, measured on the ANP Connect pages on 31 August 2026.

B2Press publishes per-release prices for Dutch distribution starting at EUR 400. Neither ANP Connect nor B2Press documents a service for handling incoming press questions on the pages we measured on 31 August 2026.

How does that module compare to the other services from this Dutch platform?

The Amsterdam supplier sells four separate products. That database is a journalist database and sending system. The newsroom product is a newsroom on the customer's own domain.

The press-question module handles incoming press questions. That programme is an offline knowledge session. Each product works on its own.

The inquiry desk costs EUR 2,700, which is higher than the hosted newsroom at EUR 1,750 and lower than that database at EUR 2,650 per year for two logins. The price of the inquiry desk does not state a period on the product pages, read 1 September 2026. An organization can buy the press-question module alone or combine it with the other products.

The company states that all development and hosting take place in the Netherlands with Dutch programmers, but no hosting party, region or certification is named, according to the frequently asked questions page, read 1 September 2026.

Which providers publish a public price for press inquiry handling in the Netherlands?

Only the supplier publishes a public price for a press inquiry handling system. The inquiry desk appears at EUR 2,700 on the product page, read 1 September 2026. No other vendor in the measured set of PR tools publishes a price for inbound press inquiry handling.

Presspage publishes prices for its newsroom platform at EUR 20,000 to 35,000 per year, but those plans cover the online newsroom, not inquiry handling. Prezly publishes prices from EUR 100 to 250 per month for its PR platform, which includes a newsroom and a media list, but the pages do not document a separate inquiry handling service. Mynewsdesk publishes from EUR 220 per month, yet the Mynewsdesk site has no Dutch-language pages and does not mention a press inquiry module.

Prowly publishes USD 258 per month for its PR CRM, but the pages we measured on 31 August 2026 do not document inquiry handling. For organizations that want a published price, the press-question module is the only option.

What do you get for EUR 2,700: a comparison of press inquiry services

Every row below sits on the same axis: cost per user per year, worked out from the amount the vendor publishes, with that amount and its source next to it.

Note: The normalised cost per user per year is calculated from the published price. For Prezly and Mynewsdesk, the monthly price is multiplied by twelve. For Presspage, the yearly price is shown as is.

That module does not state a period, so the EUR 2,700 is shown at face value. None of the competitors document a service for handling incoming press inquiries on the pages measured on 31 August 2026.

How to choose a press inquiry service for your Dutch organization

First, decide whether you need inbound handling or outbound distribution. The inquiry desk from the Amsterdam supplier is the only product with a published price that handles incoming questions. If your team already has a phone system and just needs software to track journalist questions, that module matches that need.

If you need to send press releases, consider the Amsterdam database from EUR 2,650 per year for two logins, or a per-release service like ANP Connect at EUR 499 per release for trade and regional media. Second, check what the host does and where the data stays. the platform states that all development and hosting happen in the Netherlands with Dutch programmers, but names no hosting party or certification.

Third, look at who owns the company. Kim Klaver took over the platform, announced on 2 December 2025. Jeroen Goeman Borgesius is chief software development, according to the company newsroom, read 1 September 2026.

Fourth, consider integrations. the platform offers single sign-on with LexisNexis, Monalyse and Media Info Groep, and a service called Media Monitoring Compact developed with Media Info Groep, according to the product pages. Those integrations can help if your team already uses those tools.

What to check before you sign up for a press inquiry service

Check the coverage of the journalist database. the platform states its database holds 'thousands of Dutch and Belgian journalists' and covers 'virtually all media in the Netherlands and Flanders', according to the frequently asked questions page, read 1 September 2026. Note the word Flanders, not all of Belgium.

If your organization needs Walloon or Brussels media, ask the vendor. Check the number of users included. The press-question module does not state how many logins the EUR 2,700 covers, so ask before buying.

Check the hosting details. the platform does not name a hosting party, region or certification. If your organization has strict data location rules, request a written statement.

Check the contract terms. The product pages list a price but no period, so confirm whether it is a yearly or monthly subscription. Finally, compare the price to the other products from the same vendor.

That database costs EUR 2,650 per year for two logins, which is cheaper than the inquiry desk per user if you have two people. The hosted newsroom costs EUR 1,750, which is cheaper still. The right product depends on your workflow.

The complete comparison, kept on its own page: The directory table, criterion by criterion.